1. Information We Collect
Vixen may collect certain information that you provide when creating an account, purchasing a product, or contacting support. This may include your username, email address, order information, and account-related details.
We may also collect limited technical information, such as IP address, browser type, device information, hardware identifiers, and usage logs. This information is used mainly for security, license verification, fraud prevention, and service protection.
Vixen does not intentionally collect personal gameplay data except where necessary for account access, license management, security checks, or service functionality.
2. How We Use Your Information
We use collected information to operate, maintain, and improve Vixen products and services. This includes:
- Creating and managing user accounts.
- Processing purchases and subscriptions.
- Providing product access and license validation.
- Responding to support requests.
- Sending important account or service-related notices.
- Preventing fraud, abuse, unauthorized access, and violations of our rules.
- Improving the reliability, performance, and security of our platform.
Vixen does not sell, rent, or trade your personal information to third parties.
3. Data Protection and Security
We take reasonable steps to protect user information from unauthorized access, misuse, loss, or disclosure. These measures may include encrypted connections, restricted access controls, secure storage practices, monitoring, and regular security improvements.
Although we work to keep your information safe, no online service, server, or method of electronic transmission can be guaranteed to be completely secure. By using Vixen services, you understand that data transmission always carries some level of risk.